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How long does it take?

Once you have placed your order, I will be in touch to confirm the details of your bag and estimated making and shipping time before I personally beginning the process of making your bag by hand.

This can take between 2 to 4 weeks depending on the size of bag, but this may extend to 6 weeks, during busier seasons.

Should you need your purchase in a hurry for a glamorous event or you are giving as a gift please do get in touch and I will do everything I can to make this happen for you.


Shipping

You will receive an email once your item has been shipped. All shipping is done directly through the Royal Mail tracked and insured service.
This will take 1-2 working days for UK residences only, should you live outside the UK please email me before placing an order & I will be happy to help.
Pippin Scott Leather Works cannot take responsibility for items lost or damaged during transit but will claim for any items lost & I will remake the item once the loss is confirmed by Royal Mail.

Returns

If you aren’t happy when you receive your Pippin Scott order, you can exchange or refund the purchase with no questions asked. This excludes personalized, customized or bespoke items which are non-refundable due to the time & cost involved in making these products for you.


Returned items must be in perfect unused condition in all original packaging, within 30 days of shipping. We will not be able to issue a refund if there is any evidence of wear & tear, we will of course return the item to you.


Unless the item is faulty, return shipping costs will be non-refundable.


Please contact Pippin Scott should you wish to return an item or have any questions about our returns policy.